Chong Jacobs is the Senior RN Manager for Banner Telehealth in Mesa, AZ. Ms. Jacobs has been with Banner Telehealth for 4 years. She is responsible for TeleICU and TeleAcute program operations and has worked as project lead for Telehealth program implementations working with diverse and distributed groups and site locations. Ms. Jacobs has been involved in Telehealth workflows development, education planning, culture change management, and a support system that is sustainable for Telehealth and customers. She focuses on leading frontline nursing leaders and nursing staff through current health-care challenges and fosters engagement with the vision of an innovative Telehealth care model while delivering results. Banner Telehealth eICU is one of the largest TeleICU programs in the world; Banner TeleAcute is one of few in the nation.
Ms. Jacobs participated in South Korea’s first eICU symposium in 2016 as a speaker on optimizing population health management thorough eICU and is returning to speak at ChungNam National University this year in April on eICU and patient safety.
Ms. Jacobs is a graduate of Grand Canyon University with a Master of Science in Nursing.