Zach Griffin is currently a Telehealth Director and Senior Service Line Leader accountable for the Providence St. Joseph Health (PSJH) Tele-Neurology program. PSJH is a not-for-profit, 50-hospital system serving communities in seven states. The PSJH telehealth ecosystem consists of 50+ programs across 100+ sites and will complete over 20,000 virtual visits in 2018. Tele-Neurology, primarily in the form of tele-stroke, has been providing service since 2004. In 2018, the tele-stroke network will provide over 6,000 acute stroke consultations while providing best practice clinical care at a low cost to both internal PSJH sites and external partner sites.
Mr. Griffin began his career as a management consultant at Ernst & Young, and has worked for industrial conglomerate 3M, information technology-focused Thomson Reuters, and healthcare service company NRC Health in a variety of leadership, strategy, marketing, product development, and business development roles. His role immediately prior to joining PSJH was General Manager of The Governance Institute, a service of NRC Health. Over the past several years, Mr. Griffin has amassed experience and expertise around the areas of telehealth, healthcare governance, healthcare consumerism, patient experience, and other emerging healthcare industry trends through the study of, and interaction with, hundreds of healthcare organizations.
Mr. Griffin received a Bachelor of Science degree from the University of Iowa in mechanical engineering and later earned a master's degree in business administration (MBA) at Indiana University’s Kelley School of Business and a master's degree in healthcare administration (MHA) at the University of Washington. He is a Fellow in the American College of Healthcare Executives (FACHE).